About Us
Customer Service
Though we enjoy focusing on our work, one of the most important parts of New Image’s business model is how we treat our customers. While we work hard to make sure your pool or landscape project is completed with the grace that it is due, we also want to make sure that you feel welcome while we do so. In other words, we want to treat you the way you deserve to be treated, so here are the warranties that we offer to make sure this is the case!
Our Warranties
All shrubs, trees, vines, cacti, and plants are covered under a comprehensive 180 day limited warranty, guaranteeing that your yard will look just as beautiful as the day we installed it. Furthermore, our top of the line equipment and supplies all come with a 1-year limited warranty from the date your irrigation system is completed. This includes emitters, the timer clock, the main line, and valves.
We also offer a 3 year warranty on all projects that we carry out, even though every aspect of our services has its own warranty. This takes care of any major issues that have not withstood “normal” wear and tear, and also displays how dedicated to and confident of our work we are. Add in a limited lifetime warranty on most pool projects, 10-year manufacturer’s warranty on lighting systems, a limited lifetime warranty on our “Structural Shell” (on pool projects), a lifetime warranty on infloor cleaning systems, and a 3-year Pentair pool equipment manufacturer’s warranty, and it’s easy to see that our customer service is second-to-none.
So, if you want a gorgeous new home exterior that comes with the peace of mind you desire, think New Image Landscape and Pools in Phoenix Arizona. We guarantee you won’t be disappointed.
Feel free to use our contact form to ask about any of our warranties or services!